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Worry-Free Remote Manager Upgrade Info

 

Upgrade Information about Worry-Free Remote Manager

 

As part of Trend Micro's Worry-Free 5.0 launch, they will be upgrading Worry-Free Remote Manager from version 1.5 to 1.6 on their datacentres.

 

After the upgrade, Worry-Free Remote Manager will automatically update the WFRM agents code at your customers to support Worry-Free Business Security 5.0 making the migration to WF5.0 even more worry-free for you, their partners and customers.

 

This requires no effort by you and the new agent will support both the new Worry-Free Business Security solutions and the legacy CS/CSM for SMB 3.x solutions.

 

However, during this upgrade period, there will be a system maintenance period when you, will not have access to your Worry-Free Remote Manager console.

 

Below you will find "Key Dates" you need to be aware of:

 

System Maintenance Period:

   9th July 1008 - This is the day on which there will be no reseller access to WFRM

   • 10th July 2008 - 1.6 agent upgrade and Worry-Free Business Security 5.0 support

 

›The Key Actions that Trend Micro Global will take to support this:

   • Include a notification on actual WFRM login consoles

   • Update Websites (WFRM, WFBS Std / Adv)

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